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Fixed Fee Managed
IT Support

At Synergy, we understand that navigating IT services can be challenging. That's why we've developed our fixed-price Network Assurance Program—a seamless, mature IT solution that, by design, evolves with your organization.

Whether you're seeking to replace a costly, inefficient system or need comprehensive IT support, our locally based, Microsoft-certified professionals are here to help. We pride ourselves on providing personalized, in-house support tailored to meet your specific business needs—never outsourced, always local.

stay connected with thoughts from our experts

Relying on break-fix IT support means only addressing technology issues when they happen—but by then, productivity has already been impacted.

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This reactive approach may seem cost-effective at first, but it often leads to unexpected expenses, business impact, and increased security risks.

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Why wait for problems to escalate? A proactive, managed IT support approach ensures your business stays ahead of IT issues. Contact us today to learn more about Synergy’s fixed-fee support services.

  • Business hours

  • Out of hours support (optional) 

  • Onsite visits (fault analysis and repair)

  • End user device setup/support

  • Remote Assist support (Screen share)

Support Desk
(Phone, email, Web)

  • On-Prem, Cloud, Hybrid

  • Proactive monitoring and maintenance

  • Patch management

  • Backup software and monitoring

  • Capacity Planning

infrastructure
management

  • Cyber Security awareness

  • Authentication solutions

  • Endpoint protection

  • Firewall Management

security

  • Internet

  • Remote

  • Cloud

  • VPN

connectivity

  • License Management

  • Warranty Management

  • Life cycle management

  • EOL Planning

  • Recycling

asset management

  • Strategic budgeting and planning

  • Technical Consultancy

virtual cto

key services

Our Synergy Network Assurance Program or SNAP agreement includes predictive failure detection, preemptive repairs, proactive maintenance, and much more. We customize your agreement to meet the specific needs of your business, guaranteeing response times and ensuring a personal touch with every interaction.

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