Fixed Fee Managed
IT Support
At Synergy, we understand that navigating IT services can be challenging. That's why we've developed our fixed-price Network Assurance Program—a seamless, mature IT solution that, by design, evolves with your organization.
Whether you're seeking to replace a costly, inefficient system or need comprehensive IT support, our locally based, Microsoft-certified professionals are here to help. We pride ourselves on providing personalized, in-house support tailored to meet your specific business needs—never outsourced, always local.
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Business hours
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Out of hours support (optional)
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Onsite visits (fault analysis and repair)
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End user device setup/support
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Remote Assist support (Screen share)
Support Desk
(Phone, email, Web)
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On-Prem, Cloud, Hybrid
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Proactive monitoring and maintenance
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Patch management
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Backup software and monitoring
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Capacity Planning
infrastructure
management
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Cyber Security awareness
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Authentication solutions
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Endpoint protection
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Firewall Management
security
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Internet
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Remote
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Cloud
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VPN
connectivity
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License Management
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Warranty Management
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Life cycle management
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EOL Planning
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Recycling
asset management
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Strategic budgeting and planning
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Technical Consultancy
virtual cto
key services
Our Synergy Network Assurance Program or SNAP agreement includes predictive failure detection, preemptive repairs, proactive maintenance, and much more. We customize your agreement to meet the specific needs of your business, guaranteeing response times and ensuring a personal touch with every interaction.