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Support & ProjECT Services
Managed Services
An aging infrastructure can impact a business in several ways, from unexpected system failures resulting in downtime, to an inability to leverage modern technology and collaboration solutions. Synergy will work with you to maximize your investments. Our solutions include upgrading networking and backup equipment, perimeter defenses, server upgrades and cloud adoption, and more. When the timing is ideal, we can evaluate your business requirements to determine if migration to the cloud is the right move for your business. And if you are in the cloud, we will help optimize your current cloud structure, so that your business can realize the various benefits that the cloud provides.
Infrastructure Management
Security awareness training
The most important asset in your business is also the weak link in your business's network security, because they are frequently exposed to increasingly sophisticated attacks with fraudulent emails, texts, and voicemails masked as legitimate work products. Combined with the burden of maintaining growing and rapidly evolving compliance requirements across multiple industries and insurance carriers, it quickly becomes clear that it's time for a pro-active approach to your Security Awareness training needs. Synergy has services that can help, giving you measurable improvements and action plans to assist your users with becoming part of the solution instead of part of the problem.
Business
Continuity
When the unthinkable happens, is your business prepared? Having a plan in place for when disaster strikes can make the difference between another successful year and significant business impact or worse. Synergy can help guide you to the right technology to provide you peace of mind within your budget.
Service
Desk
Synergy has a dedicated service desk to assist when things go awry or to help with new setups or technology. Our service desk is available 24/7/365 and tickets can be logged in numerous ways making getting support a breeze. We are not a traditional help desk or a generic call center. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk.
Project Services
Infrastructure Upgrades
An aging infrastructure can impact a business in a number of ways from unexpected system failures and resulting in downtime to an inability to leverage modern technology and collaboration solutions. Synergy will work with you to maximize your investments. Solutions include upgrading networking and backup equipment, perimeter defenses, server upgrades, and more.
Cloud Adoption
Migrating elements of your infrastructure and business technology to the cloud can be cost effective and reduce the risks and associated overhead of aging office-based systems. Synergy will work with you to leverage your cloud investments and to better understand and utilize the tools available to you.
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