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Managed Services

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Infrastructure Management

As your business adapts, your technology requirements will evolve. Synergy can assist in a multitude of ways. Our services include lifecycle management, end-point protection, malware and phishing solutions, and more. Our pro-active approach enables us to monitor and maintain the optimization of your critical systems so your business technology continues to keep pace with your organization.

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Business Continuity

Synergy offers a mix of consulting services that will help us determine your risk tolerance, critical requirements and, from this, we are able to establish which services you may need. Our goal is to create the best fit tech road map for your business. We will work with you to create a strategic plan for business continuity and data backup that is tested, validated, and ready to work for you in the event the worst actually happens.

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Service Desk

Synergy has a dedicated service desk to assist when things go awry. Our service desk is available 24/7/365 and tickets can be logged in numerous ways. We are not a traditional help desk or a generic call center. We pride ourselves on our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk.

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Security Awareness Training

Now, more than ever, your users are the weak link in your business's network security, because they are frequently exposed to sophisticated attacks with fraudulent emails, texts, and voicemails masked as legitimate work products. Add to this the ever-growing compliance requirements across multiple industries and insurance carriers, it quickly becomes clear that it's time for a pro-active approach to your Security Awareness training needs.

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